Your safety matters

We've built PrivatePads with safety and privacy at its core. Here's how we protect both guests and hosts.

Guest safety

Hosts complete identity verification and connect a bank account through Stripe before their listings go live.

All listings include real photos and detailed descriptions. If a property doesn't match its listing, we'll help resolve the issue.

Communicate with hosts through our in-platform messaging. No need to share personal contact details before booking.

Guests submit verification before they can view full listing details or book. You'll always know who's requesting to stay.

If something goes wrong, either party can open a dispute within 72 hours. Our team reviews each case and works toward a fair outcome.

All payments are processed through Stripe. You receive payouts directly to your bank account — no cash, no risk.

Your personal information is encrypted and stored securely. We follow strict data protection practices and never sell your data.

You control what's visible on your profile. Personal details like your email and phone number are never shown publicly.

We do not share your information with external parties. Your activity on PrivatePads stays on PrivatePads.